Our online store is open 24/7.
*Holidays- we will be closed for the Christmas holidays from 23.12.2024 to 27.12.2024; any orders made during this time will be fulfilled from our end after 28.12.2024.

Our customer care is available from 08:00 to 18:00 CET.

You can chat with us using what's app and the email address provided on our website.

Select the items you wish to purchase, choose the size and colour, and click "Add to Cart.". Follow the checkout instructions to complete your order.

As listed on our checkout page, we accept all major credit cards, PayPal, and other payment methods.

We offer standard and express shipping.

Once your order is shipped, you will receive a tracking number via email.
You can track your order through your account on our website. However, if you bought an item using guest checkout, you can also track your order from "My Order and Track" by providing your tracking number on our website.

Currently, we only ship to Germany, France, and the Netherlands.

The ordered goods are delivered within 7 working days after processing your order, depending on the country where it’s shipped. However, if you buy custom-made clothes, please plan 14 more working days during processing. Please visit our "Shipping Policy" page for more details

We accept returns within 14 days of purchase of only ready-to-ship orders. Items must be in original condition with tags attached. Please visit our "Returns and refund Policy" page for more details.

We do not accept returns on custom orders. However, you can contact our customer support for size alteration within 14 days of receiving an order.Please visit our "Returns and refund Policy" page for more details.

To return an item, please log in to your account or visit our return page to initiate the process; print a return shipping label and return the product using the return label.

We don't exchange any items. However, if you want to buy a new item, please return the purchased item and place a new order of your choice.

Please refer to our "Size Guide" for detailed sizing information and measurements.

If your item doesn't fit, you can return it within 14 days of purchase. See our "Returns and refund Policy" for more details.

Yes, we offer custom sizing at our online store. Go to custom order, fill out the measurement form and place an order to customise the item to your size requirement. If you are worried about measurements, please go through the size guide.

Ready-to-ship sizes are pre-made items available in standard sizes that can be shipped immediately. Check the product page for availability.

Some popular items may be restocked. Sign up for notifications on the product page to be informed when an item is back in stock.

Detailed information about product materials and care instructions can be found on each product page.

Enter your discount code at checkout in the "Promo Code" box and click "Apply."

Only one discount code can
be used per order.

Click on the "Sign Up" button at the top of the page and fill out the required information.

You do not need to reset your password. Every time you log in, we send you a PIN-Code to your email, which you can use to log in to your account. Hence, you do not need to remember your password to log in to your account.